Get the service you deserve from the South’s leading agency

“Charters were professional and very helpful”

“fantastic team at Southsea. Rhian has been great, friendly, professional and and always well to help with a smile. Many thanks”

“Ned & Skylar have been great. Proactive, quick & responsive”

“Hi Team, Just wanted to say how impressed I was with Dylan when I was viewing the flat, Dylan had good knowledge of the flat, answered all my questions, friendly and chatting throughout the viewing.. highly recommend by myself KR Char”

“From start to finish Holly was amazing, helping us find the right property and making the entire process stress free :)”

“I have been letting my houses through charters, the quality of service is excellent, especially Rhian, she is very professional, polite and well organised when arranging viewings. I highly recommend letting through charters.”

“The Charters team quickly let my property and have provided a high level, prompt service in the early stages of the tenancy.”

“I was looking for a rental property i had the pleasure of meeting miss barton who accompanied me on the viewings. She was very proffesional and helped with all my questions. I would definately recommend charters after experiencing the service they provided me.”

“I find Ria to be polite, knowledgeable and patient. She has an excellent positive attitude and I enjoy speaking to her. She would be an asset to any organisation requiring client facing staff.”

“Holly was amazing throughout my experience with Charters. She was friendly, approachable, and always kept me in the loop, which made the whole process feel a lot less stressful. Her knowledge and support really stood out, and I felt like she genuinely cared about getting the best outcome for me.”

“Rhian and Holly were exceptional from the very beginning. My husband, Manny, and I had just started an exciting new chapter together, searching for the perfect place to call home and create lasting memories. From the moment we walked into Charters Estate and Lettings, we were welcomed by Rhian’s warm smile and genuinely positive energy, which immediately put us at ease. She took the time to sit with us, understand what we were looking for, and thoughtfully recommended several properties before arranging viewings with Holly. Holly was equally wonderful, friendly, and incredibly patient. She showed us around each property with care and enthusiasm, and although none of those initial viewings felt quite right, we never felt pressured. Instead, we felt supported. The very next day, they followed up to check in on us, such a thoughtful touch that really stood out. Soon after, we received details of a seafront property. From the moment we viewed it, we knew we had found something special…we completely fell in love. Throughout the entire process, Rhian and Holly were always there to answer our many questions, guide us, and reassure us every step of the way. Thanks to their dedication and support, we are now happily settled in a home where we truly feel we belong. We honestly couldn’t be happier, and we know that none of this would have been possible without them. Rhian and Holly, you absolutely smashed it. You are both incredible assets to Charters Estate and Lettings, and we cannot thank you enough. Wishing you both all the very best for the future. The Clarkes”

“Had a viewing of a property with Maya who was lovely and welcoming, very knowledgeable and not intrusive at all within the viewing and overall was a lovely experience.”

“Really lovely estate agents. Lucie Macdonald is amazing. So friendly and really easy to talk to.”

“Great experience from Sarah @ Havant Charters. Sold the property for a good price within 1 week of going live! would recommend again.”

“I recently had the pleasure of working with Charters to achieve an offer accepted in Southampton. The team were helpful and respectful and Sophie Buontempo was especially responsive when it came to the final stages of this process. We are thrilled to have found our first home via Charters and look forward to a successful completion. I’d recommend Charters and Sophie to anyone buying in Southampton!”

“I had a really positive experience with holly from start to finish. She was professional, responsive, and genuinely helpful throughout the entire process of securing my property. What stood out most was her clear communication and willingness to go the extra mile. She kept me informed at every stage, answered all my questions promptly, and made what can often be a stressful process feel much more manageable. Her knowledge of the market and honest advice also gave me confidence in my decisions. I particularly appreciated how proactive she was in coordinating viewings and handling the paperwork efficiently, which helped things move along smoothly. It felt like she truly cared about helping me find the right place rather than just closing a deal. Overall, I would highly recommend her and the company she works for to anyone looking for a reliable and supportive estate agent.”

“I cannot recommend Holly Woodings at Charters Southsea highly enough! She has been incredibly helpful, professional, and proactive. She went above and beyond , which allowed us to find the perfect home for our family. She made a stressful process much easier and was always kind and attentive. If you are looking for a dedicated agent who truly cares about her clients, ask for Holly!”

“I was in touch with Jorgia at the beginning of our house hunt, and she was incredibly helpful and proactive throughout. She consistently kept us updated on new properties coming to the market and was always willing to assist with any queries. Thank you, Jorgia, for all your support.”

“Charters in Southsea have been amazing. Holly has assisted throughout the process and I couldn’t thank her enough:)”

“We use the Farnham Branch to mange & let our cottages. They are all very attentive and friendly. It took only two week to find new tenants for our most recent rental property. Great service and I am confident the house will be looked after appropriately throughout the tenancy.”

“I had a great experience with Charters. Holly Woodings was very professional and helped us find a property that perfectly fits our family's needs. The communication was excellent throughout. Highly recommend!”

“Me and my friends have been searching for a while for a student property which Holly has supported us all the way through. She has been so much help I would definitely recommend”

“I have had help from the Estate Agents at Charters to complete the purchase of my flat, so I am really happy with their service. We were almost out of the chain, if not already out a day, when a new solution was introduced and saved our purchase.”

“Alex was extremely helpful in showing the house, and we are very pleased.”

“Our experience with Charters in Winchester has been outstanding. We sold our house with them, even in a tough market and the whole process was made easier by them. Then in our search for a new house, they have listened to everything we have said and are very proactive in reaching out if something comes across their desk. In particular, Megan Bailey has been brilliant. Her constant communication and openness has been fantastic and made us feel that’s Charters really want to help us find our next home. Thank you!”

“As a landlord Charters in Southsea have been brilliant, nothing is too much hassle effort for them. I want to especially thank Rhian, Holly and Shelby for being the helping hand i needed!”

“With Simon Edser you feel like he's a personal family friend, he's not just coming as an Estate Agent he comes with a wealth of knowledge and invaluable information. I've sold many properties over the years and worked on many for my own clients that were buying and selling so have met a fair number of Estate Agents and the false negative perception of them is so inaccurate. I've only come across two individuals over the 45 years buying and selling that fell short of professionalism, l meet more than that on a daily basis in retail stores. Simon Edser is a truly enthusiastic, passionate, genuine and professional Estate Agent. He sold me my current home 20 years ago and I'll be using his trusted services again in the near future. Yes buying any selling your home can be fraught with a few bureaucratic intricacies but that's where a professional Estate Agent of Simon's calibre is there to pave a smooth pathway for you.”

“I have been so grateful for Matt's help in my search for a new home. Matt has shown strong communication skills; he has kept in regular contact, offering help and advice in a friendly no-pressure way, introducing new properties as they were coming to the market and shown me properties I may not have considered. Matt built a strong and trustworthy relationship with me and I valued his opinion. Matt is very good at listening, he understood my requirements, and considered my feedback. I was very impressed with Matt's courteous and polite manner and felt he was always genuine. Thank you, Matt, I very much appreciate your time, help and effort; you played a big part in my property search.”

“Mazy is very good at what she does, engaging and gave detailed responses to my questions.”

“Jorgia, Chloe and Lydia were all really attentive and they worked really hard to try to find us a property that matched our wishes.”

“This has been my first experience of renting through an agent and I have found Charters to be courteous, professional and approachable throughout. The recent opening of their Fleet branch has been an additional bonus for me. Overall, the process has been much smoother than I expected.”

“Although I didn’t sell or buy through Charters, I viewed a few properties with them. Sarah was always extremely pleasant and patient, phone calls always returned and nothing was too much trouble. Matt has also been great, keeping in touch periodically without being pushy. The customer service I received as a prospective buyer was excellent and I would highly recommend them. Havant branch.”

“Rhian was amazing and really thoughtful would 100% recommend”

“I’ve had a truly excellent experience working with Mazie. She is proactive, responsive, and consistently professional, making the whole process smooth and stress-free. It’s been a real pleasure working with her to find a lovely apartment, and I would highly recommend her.”

“Mazie was very good at showing me the flat today and would recommend going back to her again”

“Natalia is fab!! Has been so so helpful it sorting the renewal of my tenancy. She's incredibly responsive, warm and professional. She's made the whole process seamless and stressfree. Would highly recommend!”

“I have used Charters, Winchester for the last two years for my rental properties in the City. They have been a great help and, Sarah Bainbridge in particular, has guided me through the whole process and been a great help”

“I genuinely think we would end up homeless if it weren't for Sarah. The property we rented was going on the market and we needed to be out within a couple months. Unavoidably and unwillingly we started viewing houses, and we viewed a lot of houses engaging with nearly every 'big' lettings agent in town. In a nutshell, we got the one who did not give a toss to show us around properly, or introduce themselves, the one who rearranged our appointment a couple of times to then leave us waiting about 20 minutes out in the cold until they finished a chit chat with the previous viewers, the one who had no knowledge of the property we were being shown, and the odd couple who were pleasant but not really engaged. Sarah was there from beginning to end and her job wasn't to score with us but to literally find the perfect property for us. She checked in, was honest, and knew what we wanted. She was a friend, in the whole process. Everything we had to do after was ever so prompt and easy, and everyone we had to speak with, were all really attentive as well.”

“We had a really positive experience with Charters Southampton throughout our property purchase. The team were professional, responsive, and kept us well informed at every stage of the process. A special thank you to Sophie, Jo, and Tracy, who were all incredibly helpful, approachable, and proactive in keeping things moving. Their communication was clear and timely, which made a big difference, especially during the more complex stages of the transaction. Overall, we felt well supported from start to finish and would definitely recommend Charters Southampton to anyone buying or selling a property.”

“Rhian has excellent service, had a few issues with my guarantor along the way but she was always on hand and happy to help! 10/10”

“I had a really positive experience with Charters Estate Agents and would definitely recommend them to other students. Rhian was especially helpful, friendly, professional and very efficient in helping us find a great student house. She made the whole process smooth and stress-free, always responding quickly and understanding exactly what we were looking for. Thanks to her support, we found a property we’re really happy with. Great service overall!”

“I had a fantastic experience working with Sarah from the letting department. She was always professional, communicative, and incredibly helpful throughout the entire process. Sarah made everything smooth and stress-free, answering all my questions promptly and providing clear guidance every step of the way. Highly recommend her to anyone looking for a reliable and friendly letting agent!”

“I have bought and sold through Charters in Alton on a few occasions now, they are extremely personable and go the extra mile to provide an exemplary service - they make the effort to understand what I want when I am looking to purchase, and again when selling they have never let me down, they have amazingly sold more than one property for me immediately to the first person who has viewed. (This backs up that they do not waste peoples time, they get to understand what you are looking for and match you to a property - this is only achievable when you are an expert in your job!). Charters Alton are totally friendly, professional and informative with a nothing is too much trouble approach - this has been proven by Sarah, Jane, Toby and not forgetting Lisa who is part of the progression team. I would only ever go to Charters as first port of call when it comes to selling my property. Well done on completing the sale and purchase for me, fabulous as always, and once again you never let me down!”

“We have been looking to move home for several months, but after accepting an offer on our house, we decided to visit all local estate agents to give them our details so they could help us find our next home. Eloise has been extremely helpful and proactive in looking for suitable properties for us. She regularly sent us email updates and called when she thought we might be interested in viewing a property. We would like to thank Eloise for being so proactive and helpful during this process. We would recommend anyone looking for a house in Southsea to visit her in branch.”

“Great service! Friendly staff in the offices that considered your needs and gave great advice. Mazie Wood was a star and went the extra mile to accommodate our needs. Made us feel like valued customers not just another couple of tenants. Not your average Estate Agency.”

“Working with Simon Edser and his exceptional team has been nothing short of outstanding. From the very first conversation, they demonstrated a rare blend of professionalism, market expertise, and genuine care that sets them apart as true leaders in the property industry. Simon’s knowledge of the market is both deep and impressively current. He offers clear, strategic advice designed to achieve the best results, and his confidence is matched only by his meticulous attention to detail. What truly distinguishes him is the personal investment he makes in every client — you always feel heard, supported, and fully informed at every stage of the process. His team mirrors these qualities seamlessly. They are proactive, responsive, and exceptionally well‑coordinated, ensuring that no detail is overlooked. Whether handling viewings, preparing high‑quality marketing materials, or managing offers, they work with calm efficiency that inspires trust from the outset. Thanks to Simon and his team, the entire experience felt smooth, transparent, and remarkably stress‑free. Their communication was flawless, their commitment unwavering, and the final results exceeded expectations. In short: if you want an estate agent who is knowledgeable, trustworthy, driven, and genuinely committed to securing the best possible outcome, Simon Edser and his team stand head and shoulders above the rest. An exceptional service from a truly exceptional group of professionals.”

“I had a really great experience with Charters Estate and our agent Mazie has been amazing and such a great help with the house we’re looking to go ahead with. Everything was so prompt and handled really smoothly on her end!”

“Great company to deal with as a landlord. Special thanks to Holly and Rhian for always answering my questions promptly and dealing with any issues efficiently.”

“Sarah was brilliant: set up viewings very conveniently and somehow knew which would be my preferred place before I did! Advice was excellent as I am not local, and acceptance of offer was smooth.”

“Exceptional service from Holly at Chartered Estate Letting Services! I couldn’t be happier with the service I received from Holly. From the very first point of contact, she was professional, friendly, and incredibly knowledgeable about the Portsmouth rental market. Holly made what can often be a stressful process feel completely straightforward and stress-free. She kept me informed every step of the way, always responded promptly, and clearly went above and beyond to ensure everything ran smoothly. It’s rare to find someone who combines such professionalism with a genuinely warm and personal approach. If you’re looking for a letting agent in Portsmouth, I wouldn’t hesitate to recommend Holly. Absolutely first-class service — thank you so much! 🏡”

“From day one till now Kanika M ( Sales Manager ) and Gary provide me the best customer service and we are very happy about everything. Highly Recommend”

“From the first meeting with Cameron I felt that this was firm I wanted to do business with. Most people would seek valuations from multiple estate agents but I decided this was not needed, Charters provided everything I needed. House moving is a stressful process and a professional and friendly estate agent makes the process easier.”

“Charters were exceptional from the start of the process to completion. Toby, Sarah and Lisa in the Progression team were all outstanding,”

“I can thoroughly recommend this Estate Agents in Romsey. Due to our circumstances and my personal tendencies I am certain I have not been an easy customer but they (and the vendor) have helped out no end. So much so that a purchase we thought would take months is going to be finished in weeks. When there were problems Charters acknowledge them and actioned them. In a sale or purchase you cannot control everything but at times, especially as this sale is coming to a close it seems like they have. I suspect they will never want to see or hear from me again - who could blame them - but I will be giving the Romsey office a personal present at the hand-over (I am an artist so they will get a painting whether they want it or not).”

“Jo Goddard helped us through our first house move in 40 years. Every step of the way she gave us advice and reassurance through to completion. Jo and the other members of the company are pleasant people to do business with. We wouldn’t hesitate to use them again.”

“I went and looked at a property today was met by a lovely lady called Mazie gave us all the information that we needed and made everything happen in the same day Natalia was amazing helping with forms and really helpful thank you”

“Job done, a successful completion. Always kept up to date with progress, good or bad. An excellent team that provided excellent service.”

“I’d like to echo the positive feedback for Simona in property maintenance. She is consistently responsive and proactive, which makes a huge difference. Highly appreciated!”

“I had a very good experience with Charters, Rhian Barton was helping me through the whole process and she was very lovely, friendly and helpful! 😊”

“I had a very positive experience with Mazie Woods as my letting agent. She was professional, friendly, and very helpful throughout the whole process. Her communication was clear and prompt, and she made everything feel much smoother and less stressful. I really appreciated her support and would happily recommend her to others.”

“Charters were professional and very helpful”

“fantastic team at Southsea. Rhian has been great, friendly, professional and and always well to help with a smile. Many thanks”

“Ned & Skylar have been great. Proactive, quick & responsive”

“Hi Team, Just wanted to say how impressed I was with Dylan when I was viewing the flat, Dylan had good knowledge of the flat, answered all my questions, friendly and chatting throughout the viewing.. highly recommend by myself KR Char”

“From start to finish Holly was amazing, helping us find the right property and making the entire process stress free :)”

“I have been letting my houses through charters, the quality of service is excellent, especially Rhian, she is very professional, polite and well organised when arranging viewings. I highly recommend letting through charters.”

“The Charters team quickly let my property and have provided a high level, prompt service in the early stages of the tenancy.”

“I was looking for a rental property i had the pleasure of meeting miss barton who accompanied me on the viewings. She was very proffesional and helped with all my questions. I would definately recommend charters after experiencing the service they provided me.”

“I find Ria to be polite, knowledgeable and patient. She has an excellent positive attitude and I enjoy speaking to her. She would be an asset to any organisation requiring client facing staff.”

“Holly was amazing throughout my experience with Charters. She was friendly, approachable, and always kept me in the loop, which made the whole process feel a lot less stressful. Her knowledge and support really stood out, and I felt like she genuinely cared about getting the best outcome for me.”

“Rhian and Holly were exceptional from the very beginning. My husband, Manny, and I had just started an exciting new chapter together, searching for the perfect place to call home and create lasting memories. From the moment we walked into Charters Estate and Lettings, we were welcomed by Rhian’s warm smile and genuinely positive energy, which immediately put us at ease. She took the time to sit with us, understand what we were looking for, and thoughtfully recommended several properties before arranging viewings with Holly. Holly was equally wonderful, friendly, and incredibly patient. She showed us around each property with care and enthusiasm, and although none of those initial viewings felt quite right, we never felt pressured. Instead, we felt supported. The very next day, they followed up to check in on us, such a thoughtful touch that really stood out. Soon after, we received details of a seafront property. From the moment we viewed it, we knew we had found something special…we completely fell in love. Throughout the entire process, Rhian and Holly were always there to answer our many questions, guide us, and reassure us every step of the way. Thanks to their dedication and support, we are now happily settled in a home where we truly feel we belong. We honestly couldn’t be happier, and we know that none of this would have been possible without them. Rhian and Holly, you absolutely smashed it. You are both incredible assets to Charters Estate and Lettings, and we cannot thank you enough. Wishing you both all the very best for the future. The Clarkes”

“Had a viewing of a property with Maya who was lovely and welcoming, very knowledgeable and not intrusive at all within the viewing and overall was a lovely experience.”

“Really lovely estate agents. Lucie Macdonald is amazing. So friendly and really easy to talk to.”

“Great experience from Sarah @ Havant Charters. Sold the property for a good price within 1 week of going live! would recommend again.”

“I recently had the pleasure of working with Charters to achieve an offer accepted in Southampton. The team were helpful and respectful and Sophie Buontempo was especially responsive when it came to the final stages of this process. We are thrilled to have found our first home via Charters and look forward to a successful completion. I’d recommend Charters and Sophie to anyone buying in Southampton!”

“I had a really positive experience with holly from start to finish. She was professional, responsive, and genuinely helpful throughout the entire process of securing my property. What stood out most was her clear communication and willingness to go the extra mile. She kept me informed at every stage, answered all my questions promptly, and made what can often be a stressful process feel much more manageable. Her knowledge of the market and honest advice also gave me confidence in my decisions. I particularly appreciated how proactive she was in coordinating viewings and handling the paperwork efficiently, which helped things move along smoothly. It felt like she truly cared about helping me find the right place rather than just closing a deal. Overall, I would highly recommend her and the company she works for to anyone looking for a reliable and supportive estate agent.”

“I cannot recommend Holly Woodings at Charters Southsea highly enough! She has been incredibly helpful, professional, and proactive. She went above and beyond , which allowed us to find the perfect home for our family. She made a stressful process much easier and was always kind and attentive. If you are looking for a dedicated agent who truly cares about her clients, ask for Holly!”

“I was in touch with Jorgia at the beginning of our house hunt, and she was incredibly helpful and proactive throughout. She consistently kept us updated on new properties coming to the market and was always willing to assist with any queries. Thank you, Jorgia, for all your support.”

“Charters in Southsea have been amazing. Holly has assisted throughout the process and I couldn’t thank her enough:)”

“We use the Farnham Branch to mange & let our cottages. They are all very attentive and friendly. It took only two week to find new tenants for our most recent rental property. Great service and I am confident the house will be looked after appropriately throughout the tenancy.”

“I had a great experience with Charters. Holly Woodings was very professional and helped us find a property that perfectly fits our family's needs. The communication was excellent throughout. Highly recommend!”

“Me and my friends have been searching for a while for a student property which Holly has supported us all the way through. She has been so much help I would definitely recommend”

“I have had help from the Estate Agents at Charters to complete the purchase of my flat, so I am really happy with their service. We were almost out of the chain, if not already out a day, when a new solution was introduced and saved our purchase.”

“Alex was extremely helpful in showing the house, and we are very pleased.”

“Our experience with Charters in Winchester has been outstanding. We sold our house with them, even in a tough market and the whole process was made easier by them. Then in our search for a new house, they have listened to everything we have said and are very proactive in reaching out if something comes across their desk. In particular, Megan Bailey has been brilliant. Her constant communication and openness has been fantastic and made us feel that’s Charters really want to help us find our next home. Thank you!”

“As a landlord Charters in Southsea have been brilliant, nothing is too much hassle effort for them. I want to especially thank Rhian, Holly and Shelby for being the helping hand i needed!”

“With Simon Edser you feel like he's a personal family friend, he's not just coming as an Estate Agent he comes with a wealth of knowledge and invaluable information. I've sold many properties over the years and worked on many for my own clients that were buying and selling so have met a fair number of Estate Agents and the false negative perception of them is so inaccurate. I've only come across two individuals over the 45 years buying and selling that fell short of professionalism, l meet more than that on a daily basis in retail stores. Simon Edser is a truly enthusiastic, passionate, genuine and professional Estate Agent. He sold me my current home 20 years ago and I'll be using his trusted services again in the near future. Yes buying any selling your home can be fraught with a few bureaucratic intricacies but that's where a professional Estate Agent of Simon's calibre is there to pave a smooth pathway for you.”

“I have been so grateful for Matt's help in my search for a new home. Matt has shown strong communication skills; he has kept in regular contact, offering help and advice in a friendly no-pressure way, introducing new properties as they were coming to the market and shown me properties I may not have considered. Matt built a strong and trustworthy relationship with me and I valued his opinion. Matt is very good at listening, he understood my requirements, and considered my feedback. I was very impressed with Matt's courteous and polite manner and felt he was always genuine. Thank you, Matt, I very much appreciate your time, help and effort; you played a big part in my property search.”

“Mazy is very good at what she does, engaging and gave detailed responses to my questions.”

“Jorgia, Chloe and Lydia were all really attentive and they worked really hard to try to find us a property that matched our wishes.”

“This has been my first experience of renting through an agent and I have found Charters to be courteous, professional and approachable throughout. The recent opening of their Fleet branch has been an additional bonus for me. Overall, the process has been much smoother than I expected.”

“Although I didn’t sell or buy through Charters, I viewed a few properties with them. Sarah was always extremely pleasant and patient, phone calls always returned and nothing was too much trouble. Matt has also been great, keeping in touch periodically without being pushy. The customer service I received as a prospective buyer was excellent and I would highly recommend them. Havant branch.”

“Rhian was amazing and really thoughtful would 100% recommend”

“I’ve had a truly excellent experience working with Mazie. She is proactive, responsive, and consistently professional, making the whole process smooth and stress-free. It’s been a real pleasure working with her to find a lovely apartment, and I would highly recommend her.”

“Mazie was very good at showing me the flat today and would recommend going back to her again”

“Natalia is fab!! Has been so so helpful it sorting the renewal of my tenancy. She's incredibly responsive, warm and professional. She's made the whole process seamless and stressfree. Would highly recommend!”

“I have used Charters, Winchester for the last two years for my rental properties in the City. They have been a great help and, Sarah Bainbridge in particular, has guided me through the whole process and been a great help”

“I genuinely think we would end up homeless if it weren't for Sarah. The property we rented was going on the market and we needed to be out within a couple months. Unavoidably and unwillingly we started viewing houses, and we viewed a lot of houses engaging with nearly every 'big' lettings agent in town. In a nutshell, we got the one who did not give a toss to show us around properly, or introduce themselves, the one who rearranged our appointment a couple of times to then leave us waiting about 20 minutes out in the cold until they finished a chit chat with the previous viewers, the one who had no knowledge of the property we were being shown, and the odd couple who were pleasant but not really engaged. Sarah was there from beginning to end and her job wasn't to score with us but to literally find the perfect property for us. She checked in, was honest, and knew what we wanted. She was a friend, in the whole process. Everything we had to do after was ever so prompt and easy, and everyone we had to speak with, were all really attentive as well.”

“We had a really positive experience with Charters Southampton throughout our property purchase. The team were professional, responsive, and kept us well informed at every stage of the process. A special thank you to Sophie, Jo, and Tracy, who were all incredibly helpful, approachable, and proactive in keeping things moving. Their communication was clear and timely, which made a big difference, especially during the more complex stages of the transaction. Overall, we felt well supported from start to finish and would definitely recommend Charters Southampton to anyone buying or selling a property.”

“Rhian has excellent service, had a few issues with my guarantor along the way but she was always on hand and happy to help! 10/10”

“I had a really positive experience with Charters Estate Agents and would definitely recommend them to other students. Rhian was especially helpful, friendly, professional and very efficient in helping us find a great student house. She made the whole process smooth and stress-free, always responding quickly and understanding exactly what we were looking for. Thanks to her support, we found a property we’re really happy with. Great service overall!”

“I had a fantastic experience working with Sarah from the letting department. She was always professional, communicative, and incredibly helpful throughout the entire process. Sarah made everything smooth and stress-free, answering all my questions promptly and providing clear guidance every step of the way. Highly recommend her to anyone looking for a reliable and friendly letting agent!”

“I have bought and sold through Charters in Alton on a few occasions now, they are extremely personable and go the extra mile to provide an exemplary service - they make the effort to understand what I want when I am looking to purchase, and again when selling they have never let me down, they have amazingly sold more than one property for me immediately to the first person who has viewed. (This backs up that they do not waste peoples time, they get to understand what you are looking for and match you to a property - this is only achievable when you are an expert in your job!). Charters Alton are totally friendly, professional and informative with a nothing is too much trouble approach - this has been proven by Sarah, Jane, Toby and not forgetting Lisa who is part of the progression team. I would only ever go to Charters as first port of call when it comes to selling my property. Well done on completing the sale and purchase for me, fabulous as always, and once again you never let me down!”

“We have been looking to move home for several months, but after accepting an offer on our house, we decided to visit all local estate agents to give them our details so they could help us find our next home. Eloise has been extremely helpful and proactive in looking for suitable properties for us. She regularly sent us email updates and called when she thought we might be interested in viewing a property. We would like to thank Eloise for being so proactive and helpful during this process. We would recommend anyone looking for a house in Southsea to visit her in branch.”

“Great service! Friendly staff in the offices that considered your needs and gave great advice. Mazie Wood was a star and went the extra mile to accommodate our needs. Made us feel like valued customers not just another couple of tenants. Not your average Estate Agency.”

“Working with Simon Edser and his exceptional team has been nothing short of outstanding. From the very first conversation, they demonstrated a rare blend of professionalism, market expertise, and genuine care that sets them apart as true leaders in the property industry. Simon’s knowledge of the market is both deep and impressively current. He offers clear, strategic advice designed to achieve the best results, and his confidence is matched only by his meticulous attention to detail. What truly distinguishes him is the personal investment he makes in every client — you always feel heard, supported, and fully informed at every stage of the process. His team mirrors these qualities seamlessly. They are proactive, responsive, and exceptionally well‑coordinated, ensuring that no detail is overlooked. Whether handling viewings, preparing high‑quality marketing materials, or managing offers, they work with calm efficiency that inspires trust from the outset. Thanks to Simon and his team, the entire experience felt smooth, transparent, and remarkably stress‑free. Their communication was flawless, their commitment unwavering, and the final results exceeded expectations. In short: if you want an estate agent who is knowledgeable, trustworthy, driven, and genuinely committed to securing the best possible outcome, Simon Edser and his team stand head and shoulders above the rest. An exceptional service from a truly exceptional group of professionals.”

“I had a really great experience with Charters Estate and our agent Mazie has been amazing and such a great help with the house we’re looking to go ahead with. Everything was so prompt and handled really smoothly on her end!”

“Great company to deal with as a landlord. Special thanks to Holly and Rhian for always answering my questions promptly and dealing with any issues efficiently.”

“Sarah was brilliant: set up viewings very conveniently and somehow knew which would be my preferred place before I did! Advice was excellent as I am not local, and acceptance of offer was smooth.”

“Exceptional service from Holly at Chartered Estate Letting Services! I couldn’t be happier with the service I received from Holly. From the very first point of contact, she was professional, friendly, and incredibly knowledgeable about the Portsmouth rental market. Holly made what can often be a stressful process feel completely straightforward and stress-free. She kept me informed every step of the way, always responded promptly, and clearly went above and beyond to ensure everything ran smoothly. It’s rare to find someone who combines such professionalism with a genuinely warm and personal approach. If you’re looking for a letting agent in Portsmouth, I wouldn’t hesitate to recommend Holly. Absolutely first-class service — thank you so much! 🏡”

“From day one till now Kanika M ( Sales Manager ) and Gary provide me the best customer service and we are very happy about everything. Highly Recommend”

“From the first meeting with Cameron I felt that this was firm I wanted to do business with. Most people would seek valuations from multiple estate agents but I decided this was not needed, Charters provided everything I needed. House moving is a stressful process and a professional and friendly estate agent makes the process easier.”

“Charters were exceptional from the start of the process to completion. Toby, Sarah and Lisa in the Progression team were all outstanding,”

“I can thoroughly recommend this Estate Agents in Romsey. Due to our circumstances and my personal tendencies I am certain I have not been an easy customer but they (and the vendor) have helped out no end. So much so that a purchase we thought would take months is going to be finished in weeks. When there were problems Charters acknowledge them and actioned them. In a sale or purchase you cannot control everything but at times, especially as this sale is coming to a close it seems like they have. I suspect they will never want to see or hear from me again - who could blame them - but I will be giving the Romsey office a personal present at the hand-over (I am an artist so they will get a painting whether they want it or not).”

“Jo Goddard helped us through our first house move in 40 years. Every step of the way she gave us advice and reassurance through to completion. Jo and the other members of the company are pleasant people to do business with. We wouldn’t hesitate to use them again.”

“I went and looked at a property today was met by a lovely lady called Mazie gave us all the information that we needed and made everything happen in the same day Natalia was amazing helping with forms and really helpful thank you”

“Job done, a successful completion. Always kept up to date with progress, good or bad. An excellent team that provided excellent service.”

“I’d like to echo the positive feedback for Simona in property maintenance. She is consistently responsive and proactive, which makes a huge difference. Highly appreciated!”

“I had a very good experience with Charters, Rhian Barton was helping me through the whole process and she was very lovely, friendly and helpful! 😊”

“I had a very positive experience with Mazie Woods as my letting agent. She was professional, friendly, and very helpful throughout the whole process. Her communication was clear and prompt, and she made everything feel much smoother and less stressful. I really appreciated her support and would happily recommend her to others.”